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FCC Looks To Temper Consumer ‘Bill Shock’

WASHINGTON, May 25, 2010 - The Federal Communications Commission's Consumer and Governmental Affairs Bureau launched an initiative this month aiming to prevent the unpleasant experience of getting an...

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FCC Consumer Advisory Group Discusses Spectrum, Bill Shock and More

WASHINGTON, July 1, 2010 - The Consumer Advisory Committee meeting at the Federal Communications Commission Wednesday covered a range of issues, including white space spectrum usage, National Broadband...

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Most Consumers Report ‘Bill Shock,’ FCC Plans Action

WASHINGTON, October 14, 2010 - It's not a surprise that "bill shock" is a problem. The Federal Communications Commission on Wednesday released a white paper on complaints it has received on the issue,...

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FCC Aims to Expand Consumer Welfare

WASHINGTON, October 15, 2010 - The recent Federal Communications Commission recent open meeting looked to progress the chairman’s goal of improving consumer welfare. The issues spanned the range of the...

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